Refund policy
Effective October 24, 2026. 30 days from purchase, for any reason or none.
The policy
If it doesn’t work for you, ask within 30 days and you’ll be refunded. You don’t need a reason, and there’s no form to fill in or anything to prove.
Your email asking for the refund is enough, and it will be honored. Before you buy, the 14-day trial lets you try Scribe on your own computer with your own meetings.
How to ask
Email dmoore@dwmmholdings.com from the address you bought with, or include the Stripe receipt number. One sentence is enough. You don't have to explain what went wrong, and nobody will ask.
Refunds go back to your original payment method through Stripe. How long the money takes to show up depends on your bank, but a few business days is typical.
Write to dmoore@
What happens to the license
A refund ends your license to use Scribe.
A refund switches the key off: it can’t activate another server, and My servers and the resend page stop recognizing it. Servers it already activated keep their license, because the license lives on each server and nothing calls home to check it. Removing it from them is on your honor. Making it otherwise would take the regular check-in Scribe deliberately doesn’t do.
After the refund window
After 30 days, the sale is final under this policy. But if Scribe is broken and it's our fault, email anyway. A defect is still a defect after the window closes.
Your legal rights
Nothing in this policy limits any right you have under consumer law where you live, including any legal right to cancel or withdraw. If the law gives you more than this policy does, the law applies.